Why Choose Us

At EPM Homes we aim to impress, inspire and deliver your dream home. Our commitment to personal service means that we will not only build you a quality home, it will reflect your style and support your lifestyle. This is why EPM Homes has been considered as the best and The Professional Major Builder.

Customer Care - We aim

  • To ensure our customers are our focus with every decision we make
  • To provide you with a consistent experience that is both enjoyable and rewarding
  • To make communicating with us easy and convenient for you, in any way you prefer – by telephone, email, in writing, in person or through our online portal
  • To be committed to continuous improvement and as part of this process we will be asking you to share your experience with us at various stages throughout the process
  • When you raise an issue our Construction Supervisor will contact you within one working day to provide you with an opportunity to discuss the matter further

SERVICE EXCELLENCE - We will

  • Always be approachable in our dealings with you by being polite, clear and straightforward in our responses
  • Respond to any general enquiries you direct through to us within one working day
  • Provide continuity by providing you with an experienced  Construction Supervisor at your dedicated point of service
  • Proactively contact you with monthly progress reports prior to going to site and weekly during construction
  • Provide you with comprehensive information explaining the entire building process from sale through to completion of the warranty period

SUPERIOR QUALITY - We promise

  • To build your home to display home quality and within set timeframes
  • To conduct joint on-site inspections with you, during business hours, at regular intervals throughout the construction phase
  • To conduct a thorough quality assurance inspection on your home by our dedicated Quality Assurance Team
  • To provide you with easy to understand documents including the use of  New Home Building Contracts, in advance of signing.
  • Give you the opportunity to discuss all issues with us openly and fairly and provide a formal response to you within seven working days
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Apartments Sold
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Satisfied Clients
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Houses Sold